POCHTECA is headquartered in Eugene Oregon
201 Spring Creek Drive
Eugene, OR 97404
POCHTECA normally ships within 2 business days. Unless otherwise noted, shipping charges will be added to your order during the checkout process. We ship only to locations in the U.S. We will select the carrier, either UPS or FedEx. Occasionally we may be temporarily out of stock on certain items. If so, we will notify you by return email with an estimated shipping date. You may then choose to wait for the item you ordered, select another item, or cancel your order. For this reason, it is important to make certain you provide us with a valid email address. Otherwise, your order may be subject to cancellation. If any piece you order is damaged in shipping, just notify us by email within 7 days at firstname.lastname@example.org and we will arrange to ship you a replacement. Please save packing materials in case inspection is required.
When will I get my refund?